Terms of Service
Out of Network Terms
1. Platform Scope
Out of Network is a directory and marketplace to help users discover independent providers. We are not a medical provider and do not provide diagnosis, treatment, crisis services, or clinical guarantees.
2. Eligibility and Accounts
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account.
3. Provider Subscription and Publishing
Therapists can create a profile for free. To publish a profile and appear in the directory, a $3.99/month subscription is required. Profiles are hidden from the directory until a subscription is active. Canceling a subscription will hide the profile from the directory.
4. Provider Listings and Private-Pay Claims
At launch, private-pay status is self-attested by providers unless explicitly marked as independently verified by Out of Network. Providers are responsible for truthful listing content and ongoing updates.
5. Stripe-Only Billing (Launch)
Provider subscriptions and optional platform tips are processed through Stripe at launch. By transacting on the platform, you also agree to applicable Stripe terms.
6. Optional Tips and Donations
Tips are voluntary and support platform operations. Tips are not required to browse the directory, connect with providers, or access basic platform functionality.
7. Related-Party Disclosure
Related-party provider listings may exist. These listings are subject to the same ranking, review, and enforcement standards as all providers.
8. Removal and Enforcement
We may pause, hide, or remove listings that violate policy or appear inaccurate, including private-pay misrepresentation or repeated policy violations.
9. Disclaimer and Limitation
To the maximum extent permitted by law, the platform is provided as-is and as-available. We disclaim warranties and are not liable for indirect or consequential damages.
10. Changes to These Terms
We may update these Terms periodically. Continued use after updates means you accept the revised terms.
11. Contact
Questions about these Terms can be sent to the contact email published on the platform.